Terms of Service

1. Acceptance of Terms

By accessing and using the Crown Core Gems website (https://crowncoregems.com), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Crown Core Gems website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer, decompile, or disassemble any software contained on the website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server
  • Violate any applicable laws or regulations related to access to or use of the website

3. Disclaimer

The materials on Crown Core Gems website are provided on an "as is" basis. Crown Core Gems makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall Crown Core Gems or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the website, even if Crown Core Gems or an authorized representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on the Crown Core Gems website could include technical, typographical, or photographic errors. Crown Core Gems does not warrant that any of the materials on the website are accurate, complete, or current. Crown Core Gems may make changes to the materials contained on the website at any time without notice.

6. Materials and Content

The materials on Crown Core Gems website, including but not limited to diamond descriptions, images, prices, and specifications, are for informational purposes. While we strive for accuracy, we do not guarantee the accuracy of diamond grading reports, specifications, or pricing. All diamonds are sold "as-is" based on their certification.

7. Links

Crown Core Gems has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Crown Core Gems of the site. Use of any such linked website is at the user's own risk.

8. Modifications

Crown Core Gems may revise these terms of service for the website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Germany, and you irrevocably submit to the exclusive jurisdiction of the courts that location.

10. Intellectual Property Rights

All content on the Crown Core Gems website, including text, graphics, logos, images, and software, is the property of Crown Core Gems or its suppliers and is protected by international copyright laws. You may not reproduce, distribute, transmit, display, or perform any content without explicit permission from Crown Core Gems.

11. User Conduct

You agree not to:

  • Use the website for any unlawful purposes or in violation of any applicable laws
  • Transmit any harmful, abusive, defamatory, or obscene material
  • Engage in any form of harassment or intimidation
  • Interfere with the operation of the website or access of other users
  • Attempt to gain unauthorized access to the website
  • Use automated tools to scrape or collect data from the website

12. Diamond Purchases and Returns

Purchase Agreement

All diamond sales are final once confirmed and payment is received. Detailed product information, including certifications and specifications, will be provided before purchase completion.

Return Policy

Please contact our sales team at info@crowncoregems.com or +49 155 60343000 for information regarding returns and exchanges. Returns must be initiated within 7 days of purchase.

13. Payment Terms

Payment must be received before the diamond is shipped. We accept various payment methods. All prices are in the currency specified on the website. Additional taxes and shipping costs may apply depending on your location.

14. Shipping and Delivery

Crown Core Gems uses trusted courier services for secure diamond delivery. All shipments are insured. Risks of loss or damage transfer to the customer upon delivery. Delivery timeframes are estimates and not guaranteed.

15. Limitation of Liability

To the fullest extent permitted by law, Crown Core Gems shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or use, arising from or related to your use of the website or purchase of diamonds.

16. Entire Agreement

These terms of service constitute the entire agreement between you and Crown Core Gems regarding your use of the website and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Crown Core Gems

Email: info@crowncoregems.com

Phone: +49 155 60343000

Address: Berlin, Germany

18. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes your acceptance of the new terms.

Last Updated: November 2024