Privacy Policy

1. Introduction

Crown Core Gems ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://crowncoregems.com.

2. Information We Collect

Personal Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Name, email address, and phone number
• Mailing address and country
• Diamond preferences and inquiry history
• Payment information (processed securely by third-party providers)
• Communications and correspondence with us

Automatic Information

When you visit our Site, we may automatically collect certain information about your device and visit, including:

• Browser type and version
• IP address
• Pages viewed and time spent on pages
• Referring/exit pages
• Operating system
• Device type and unique identifiers

3. Use of Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our website and services
• To improve, personalize, and expand our website and services
• To understand and analyze how you use our website
• To process your transactions and send related information
• To respond to your inquiries and provide customer service
• To send marketing and promotional communications (with your consent)
• To monitor and analyze trends, usage, and activities
• To comply with legal obligations and enforce our agreements

4. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Consent: We may disclose information with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to remember your preferences. You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Right to access your personal information
• Right to correct inaccurate information
• Right to request deletion of your information
• Right to restrict processing
• Right to data portability
• Right to opt-out of marketing communications

To exercise any of these rights, please contact us at info@crowncoregems.com or +49 155 60343000.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

10. GDPR Compliance

If you are a resident of the European Union or other jurisdiction with similar data protection laws, you have additional rights under the General Data Protection Regulation (GDPR). We process your personal information based on your consent, contractual necessity, or our legitimate interests.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. Your continued use of the website following the posting of revised Privacy Policy means that you accept and agree to the changes.

Last Updated: November 2024